Frequently Asked Questions
Everything you need to know about your order and our collections.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
How do I process a return or exchange?
We offer a 30-day return policy. Items must be unworn, unwashed, and have original tags attached. Visit our returns portal with your order number to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options via Klarna and Afterpay.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your materials sustainably sourced?
We are committed to ethical fashion. Our collections utilize organic cotton, recycled polyesters, and eco-friendly dyes to ensure a lower environmental impact.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.